Duolingo's DUOMART Osaka 2026: Dates, Free Entry, and Osaka-Only Goods

MBy Mori
Osaka-exclusive goods at Duolingo's official DUOMART OSAKA pop-up, featuring Duo, the brand's green owl mascot

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DUOMART OSAKA, the official pop-up store from the language app Duolingo (デュオリンゴ), opens on the 9th floor of LUCUA Osaka from November 7 to 17, 2026. It is the second DUOMART, following the Shibuya event in late 2025, and the first in the Kansai region.

The current plan is to offer free admission, with numbered tickets (seiriken) handed out only if the store gets crowded. As of October 2026, how those tickets will be distributed has not been announced.

Duolingo has confirmed the dates, hours, and goods. What remains unclear is how entry will be handled on busy days.

The pop-up runs for only 11 days, so it's worth checking whether your Osaka dates line up. If you follow Japan's character pop-ups, you may also like the Mellojoy pop-up in Harajuku.

The entry rules for busy days aren't out yet, so check Duolingo's official site and social channels before you head to LUCUA.


Dates, Hours, and Venue

Both the venue operator (JR West SC Development) and Duolingo have confirmed the dates and hours.

Item

Details

Dates

November 7 (Sat) – 17 (Tue), 2026 (11 days)

Hours

10:30–20:30 (last day, Nov 17, until 17:00)

Venue

LUCUA Osaka, 9F "LUCUA Hall"

Address

3-1-3 Umeda, Kita-ku, Osaka

Admission

Free (planned; numbered tickets possible when crowded)

Only the final day ends early, at 5:00 p.m. On every other day the store stays open until 8:30 p.m., so it's easy to swing by after a day of sightseeing.


Entry: Free, Numbered Tickets Possible on Busy Days

Duolingo has said entry will be free, and that numbered tickets may be given out only when the store gets busy.

What it has not said, as of October 2026, is how those tickets will work: where and when they are handed out, whether it is one per person, or whether you can book ahead.

The Shibuya pop-up in late 2025 limited entry on some of its busier days, but the exact rules were never published there either. So plan for Osaka the same way: don't assume the Shibuya system will apply, and check on the day itself.

The place to look is Duolingo's official channels and the official site, DUOMART OSAKA, where the company says more details will appear closer to the opening.


Osaka-Only Goods and In-Store Activities

Image used with permission

Duolingo revealed the Osaka-exclusive merchandise on October 9, 2026. Prices haven't been announced yet, but here's what's confirmed so far. All items are available in limited quantities and may sell out.

  • "Working Duo" T-shirt (はたらくデュオ, Osaka-exclusive design)
  • Osaka-exclusive stickers (Duo / Lily / Oscar / Falstaff)
  • "Kabedon Duo-kun" postcard (壁ドンデュオくん)

Beyond shopping, the store will have an in-store stamp rally, a special lottery (スペシャルくじ), a trading-card gacha, and meet-and-greets with Duo and Lily.

Collect every stamp in the rally and you get a limited trading card in the store (while supplies last). Only customers who make a purchase can use the gacha.

At the meet-and-greet, you can see Duo and Lily in person. Getting a photo with the characters, though, is limited to visitors who spend a set amount, and that amount has not been announced.

There is also a limited trading card for learners on a streak of 100 days or more. To claim it, you need to show your app screen in the store that day, so bring your phone.


Getting to LUCUA Osaka

LUCUA Osaka connects directly to JR Osaka Station. It is about a 1-minute walk from the Central Gate of JR Osaka Station, and about 4 minutes from Osaka Metro Umeda Station.

Umeda has a large, maze-like underground network, so it is easy to lose your bearings on a first visit. The venue is "LUCUA Hall" on the 9th floor of the LUCUA (ルクア) building, not the connected LUCUA 1100, so follow the signs for "LUCUA" and "LUCUA Hall."


Three Things to Check Before You Go

Here are the three things first-timers tend to trip over:

  • Entry may require a numbered ticket on busy days. The method is not out yet, so check Duolingo's official channels right before you go.
  • Goods are limited. If there is something you want, go early in the day or in the first half of the run.
  • The last day (Nov 17) closes at 5:00 p.m. If that is your only chance to go, get there by early afternoon.

About DUOMART and Duolingo

DUOMART (デュオマート) is the official pop-up store run by the language app Duolingo. The first one opened in Shibuya at the end of 2025 and, by the company's own count, drew around 10,000 visitors over its 13 days. The Osaka store is DUOMART's second, and its first in Kansai.

Duolingo is the language-learning app known for its green owl, Duo. It is widely used in Japan: according to data from Sensor Tower, it was the country's number-one education app in 2025 by both downloads and revenue.

DUOMART is a store full of Duo-themed goods, with in-store activities to match.

This article was translated from the original Japanese with AI assistance and reviewed by our editorial team. The Japanese version is authoritative.

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