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We typically reply within five business days (weekdays 10:00–18:00 JST, excluding Japanese national holidays and year-end). Some inquiries may take longer to look into; thank you for your patience.

By email

If the form is not convenient, you can email us directly:

Email: support@onelaplace.com

Operator: One Laplace, Inc.

Address: Esthouse Shibuya 101, 3-6-10 Higashi, Shibuya-ku, Tokyo 150-0011, Japan

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