Sanrio Puroland is an indoor theme park in Tama, western Tokyo, where you can meet Hello Kitty, My Melody, and the rest of the Sanrio characters.
The step that trips up most first-time visitors is the ticket system. Buying a passport (the admission ticket) isn't enough on its own: you also need a separate visit reservation.
This guide covers the passport types and prices, how the visit reservation works, the difference between the online e-Passport and buying at the gate, and how to reach the park from Tama Center Station.
At Sanrio Puroland you need both a passport and a visit reservation. One without the other won't get you in, so arrange both once your date is set.
Passport and Visit Reservation: Both Required
To get into Sanrio Puroland, two things have to be in place: a passport (the admission ticket) and a visit reservation. The official site says outright that entry requires both a visit reservation and a passport.
Show up without a reservation and you'll be turned away even if you already hold a passport — and there's no refund. Complimentary tickets issued to shareholders also require a separate visit reservation.
Arrange both separately. Booking the reservation is covered just below.
Passport Types: Day, Afternoon, e-Passport, Annual
There are several passport types. The standard full-day ticket is the Day Passport. There's also an Afternoon Passport for entry from 2:00 p.m., the official online e-Passport, and an Annual Passport for repeat visits.
If you only want a relaxed afternoon, the Afternoon Passport is the one to get. Planning to come back often? The Annual Passport pays off. Prices depend on your visit date — more on that below.
Prices: Variable by Date
Sanrio Puroland uses variable pricing, so the passport price depends on the day you visit. The official site notes that "passport prices vary by visit date."
Instead of a simple weekday-versus-weekend split, the price is set per calendar date. For visits on or after August 1, 2026, every category follows a ten-tier pricing system based on the date.
Here are the approximate prices for a Day Passport.
Category | Age | Day Passport (approx. |
|---|---|---|
Adult | 18–64 | ¥3,900–¥6,900 |
Child (up to high school) | Age 3 to high school | ¥2,800–¥5,800 |
Senior | 65 and over | ¥2,800–¥5,800 |
Infant | 2 and under | Free |
The Afternoon Passport is priced in lower tiers than the Day Passport. For the exact figure, pick your visit date on the official calendar. Busier days tend to land on higher tiers, so the price also hints at which days are quieter.
How to Make a Visit Reservation
You make a visit reservation through the official website or app. If you buy the official e-Passport ahead of time, the visit reservation is included when you buy.
Buying the official e-Passport requires a Sanrio+ (Sanrio Plus) membership account.
You can still reserve on the day itself if slots remain, and extra same-day slots are sometimes added around opening. Availability is limited, so make your reservation early once your plans are set.
If your plans change, you can cancel from My Page until 11:59 p.m. the day before your visit. The official site doesn't say how far ahead reservations open, or whether slots are tied to set time windows.
e-Passport vs. Buying at the Gate
You can buy a passport online in advance as the official e-Passport, or on the day at the park's ticket window.
The official site says the e-Passport is cheaper than buying at the window, and it bundles the visit reservation, so there's less to sort out on the day.
One caveat for visitors from abroad: the e-Passport needs a Sanrio+ account, and Sanrio doesn't say whether overseas visitors can register.
If you're unsure, you can still buy at the window, which is open from 30 minutes before opening until 90 minutes before closing. Either way, the visit reservation is separate.
Getting to Tama Center Station
The nearest station is Tama Center, served by three lines: the Keio Line, the Odakyu Line, and the Tama Monorail. A walkway connects the station directly to the park.
From the Keio Line, use the Central Exit; from the Odakyu Line, use the West Exit, then follow the signs. The park entrance is on the third floor.
The address is 1-31 Ochiai, Tama City, Tokyo. If you drive, you can use the underground parking garage or the shared parking lots in the Tama Center area.
An All-Indoor Park
Everything at Puroland happens indoors. The parades, shows, and attractions are all inside, and the halls are air-conditioned, so you can enjoy the park whether it's raining, hot, or cold.
Wear something comfortable for a day indoors.
Opening hours change by date, so check your day's opening and closing times on the official calendar — the same place you check prices.
The park also puts on seasonal events like Halloween and Christmas. For details on the Halloween events, see our guide to Sanrio Puroland's Halloween. Because dates and parade times differ by event, check the official site for the latest schedule before you visit.
This article was translated from the original Japanese with AI assistance and reviewed by our editorial team. The Japanese version is authoritative.