FamilyMart (ファミリーマート) started selling "Giga-Mori Soft" (ギガ盛リソフト) at a handful of Tokyo stores in October 2026. You order it at the register, and a staff member makes it fresh on a soft-serve machine.
This isn't a prepackaged cone from the freezer case; it's made to order on the spot. I stopped by one of the Tokyo stores and tried the large "Giga" size in matcha, so here's how it tastes, what it costs, and how ordering works.
FamilyMart's "Giga-Mori Soft" is a select-store item in Tokyo as of October 2026. It isn't sold nationwide, so don't count on finding it at your neighborhood FamilyMart.
What it is
You order at the register, a staff member prepares it on a soft-serve machine, and you collect it at a separate pickup counter. That's completely different from the "waffle cone" ice cream you take from the freezer case yourself.
The in-store poster reads でかさが自慢 ("proud of its size") and puts the big portion front and center.
It's also unrelated to FamilyMart's "Mugen Cream" (無限クリーム), a separate dessert promotion featuring newly reformulated whipped cream. It launched around the same time, but it isn't a soft serve.
Separately, FamilyMart stores in Okinawa are run by a different company and have served freshly swirled soft serve for years. That's a different product from this Tokyo rollout.
According to the Nikkei (日本経済新聞), the trial began at four Tokyo stores in October 2026, with plans to expand to eight by the end of the year and continue until around summer 2027.
FamilyMart hasn't posted an official press release or product page, so the store count and timeline come from that coverage.
Three flavors
The in-store menu lists three: milk (ミルク), matcha (抹茶), and a mix of the two (ミックス). The main poster features a towering serving of the milk flavor.
Sizes and price
There are two sizes. The large "Giga" is 298 yen including tax (276 yen before tax), and the smaller "Short" is 250 yen including tax (232 yen before tax). The price is the same across all flavors.
The product name "Giga-Mori Soft" and the large size name "Giga" are a little confusing, but at the register your choice is simply Giga or Short.
How it tastes (the matcha)
The first thing that struck me was how light it is. This isn't a dense, super-milky soft serve; the finish is clean and refreshing.
The matcha flavor is subtle, with a gentle aroma and very little bitterness. There's almost no astringency, so it works well if you don't love intensely bitter matcha, or if you just want something lighter.
What really stands out, though, is the size. It stands around 20 to 30 cm tall, with soft serve packed all the way down to the tip of the cone.
You can feel the weight when you pick it up, and it's genuinely filling; I was full after finishing one on my own. The large "Giga" is probably best shared between two.
How to order
Giga-Mori Soft isn't something you pull from the freezer case and carry to the register. First, near the ice cream case or the soft serve panel, you'll find "order cards." Pick up the card for the flavor you want.
Take that card to the register and hand it to the staff. Tell them whether you'd like a cone or a cup, pay there, and you'll get a receipt.
Then show your receipt at the ソフトクリーム受取口 (the soft-serve pickup counter, separate from the register), where the staff hand you your freshly made soft serve.
Payment and where it's sold
You can pay with cash, credit cards, transit IC cards, code-based mobile payments such as PayPay and d払い (d Payment), and FamiPay (ファミペイ). Some stores may not accept every method.
It's sold at only a handful of Tokyo stores, and FamilyMart hasn't published the specific store names. Because this is still a limited trial, the participating stores, flavors, and prices may change, and sales could end altogether.
There's no reliable way to look up which stores carry it in advance, so if you pass a FamilyMart in Tokyo, it's worth checking whether they have it.
Because each serving is made on the in-store machine, some stores offer it only during set hours, and at other times you may see a 準備中 ("preparing") sign. So even at a store that carries it, it won't always be available.
In the end, the flavor is clean and light, but the sheer size is what stuck with me. It's less about rich, intense taste and more about enjoying a fresh, generous serving of soft serve.
This article was translated from the original Japanese with AI assistance and reviewed by our editorial team. The Japanese version is authoritative.
