Sanrio House (サンリオハウス), the Sanrio character shop, opened its Nagoya store on October 29, 2026, on the B1 floor of Nagoya PARCO's West Building. It's the brand's third store after Shinjuku and Osaka, and the first Sanrio House with a café.
Shop bookings for October 29 to November 3 filled up and are closed. For visits from November 4, the store posts entry details on its official Instagram and X accounts. The café is reservation-only, and December bookings open at noon Japan time on Tuesday, November 10.
Check the official social accounts for how to get into the shop, and TableCheck for café slots. Café guests can browse the shop after their meal.
Location and Hours
Store | Sanrio House Nagoya PARCO |
Location | Nagoya PARCO West Building, B1 (3-29-1 Sakae, Naka-ku, Nagoya) |
Hours | 10:00–20:00 |
Phone | Shop 052-253-6615 / Café 052-211-9759 |
Nearest station | Yabacho Station (矢場町駅), Meijo Line |
Nagoya PARCO has occasional closing days, and hours change over the New Year holidays.
Getting Into the Shop
When the store opened, both the shop and the café were reservation-only. Shop bookings opened on the official LINE account on October 7, and every slot from October 29 to November 3 was taken.
For November 4 onward, the store said it would post entry details on its official Instagram and X accounts. Whether you'll need a booking, a numbered ticket (整理券, seiriken) or nothing at all can change from day to day, so check the latest post before you go.
The holiday collection went on sale at noon on November 5. The brand says the Nagoya store and two others are handing out numbered entry tickets for a limited period after that release, but the announcement doesn't give the dates, so check the official social accounts before you go.
Booking the Café
The café has 30 seats and takes bookings through TableCheck. Reservations close at 15:00 the day before, and the café doesn't take bookings or answer questions about open seats by phone.
November bookings | Open since October 29 for November 4–30 |
December bookings open | Tuesday, November 10, 12:00 |
December dates covered | December 1–30 |
New Year closure | December 31 and January 1 |
Later months | Bookings open at noon on the 10th of the month before |
Each booking is for 60 minutes and up to four people, and children count toward that. Groups of five or more need several bookings, and seats together aren't guaranteed.
Arrive more than 20 minutes late and the booking is canceled. You may be turned away if the name on the booking doesn't match the guest.
It's dine-in only, and everyone aged 4 and up must order at least one item. Each person can order up to two of any one item, and last orders are 30 minutes before your slot ends.
A café booking also gets you into the shop after your meal. There are only 30 seats, though, so don't count on the café as a backup way into the shop.
The Café Menu
The menu features Hello Kitty, My Melody, Pompompurin and Cinnamoroll. Prices include tax.
- Character crêpes (4 kinds): ¥1,680 each
- Butter-and-sugar strawberry crêpe: ¥790
- Mini parfaits (4 kinds): ¥1,580 each
- Soft-serve (4 kinds): ¥1,280 each
A limited-time Hello Kitty ice crêpe (¥1,680) is scheduled to run until November 30, or until ingredients run out.
Nagoya Exclusives and Other Store Goods
Five items are sold only at the Nagoya PARCO store. Prices include tax.
Nagoya PARCO Clear Tumbler (¥1,980)
A clear tumbler printed with the Nagoya PARCO design.
Nagoya PARCO Clear Pouch (¥1,760)
Also in the Nagoya PARCO-only design.
The other three are a makeup pouch (¥2,750), stickers (¥990) and an acrylic charm (¥1,980).
The HELLO BAKERY line of bread-shaped plush toys (¥2,970–¥6,380) is sold only in Sanrio House stores, not online. You pick them out with tongs, bakery-style.
Goods in the café's designs, such as a button pin (¥660) and crêpe stickers (¥440 each), are sold in the store, and the brand said they would go on sale on its online store from November 5.
Getting There From Yabacho Station
The nearest station is Yabacho Station on the Meijo subway line. According to Nagoya PARCO, the station connects directly to the East Building's B1 floor. Sanrio House is on B1 of the West Building.
From Nagoya Station, take the Higashiyama Line (東山線) toward Fujigaoka for two stops to Sakae (栄), then change to the Meijo Line (名城線, counterclockwise, toward Kanayama) and ride one stop to Yabacho.
Heading to Tokyo too? Hotel Floria Tokyo is an immersive Sanrio exhibition in Shinjuku.
This article was translated from the original Japanese with AI assistance and reviewed by our editorial team. The Japanese version is authoritative.